Each order is delivered to the delivery address indicated by the Customer. The responsibility for the goods shall pass to the Customer upon receipt by the carrier. The shipping and delivery costs are borne by the buyer and are included in the amount indicated at the order confirmation.

The products offered are generally available in stock or as indicated for each item.

For deliveries in Switzerland VAT is already included in the purchase price advertised per item. The total final cost of the order includes the shipping costs listed in the cart and specified in the invoice.

The shipping costs are different depending on the delivery address and the country of the customer. All orders are shipped from Switzerland in discreet and anonymous packaging. In case of shipment outside Switzerland the buyer is responsible for the part of the import that will be paid separately by the customer at the time of receipt of the parcel through the transport company in charge. We reserve the right to change the list and the shipping conditions and the price at any time and without notice.

Shipping costs for domestic orders (Switzerland) are calculated according to weight and size. Orders over CHF 99.00 sent on Swiss soil to final customers are free of charge.

Orders exceeding CHF 499.00 sent to distributors and/or resellers on Swiss soil shall be free of charge.

For international shipments (Europe and the world) the actual expenses are according to the country and the weight of each shipment. The products are sold on the premises of our warehouse, the delivery of the products to the shipper designated for the shipment concludes the contract of sale and the order is given for concluded. No entitlement may be claimed in the event of loss or failure to deliver by the dispatch service for reasons attributable to the dispatch service itself or to customs problems which may occur during importation in country of the buyer. For international shipments the minimum amount to be entitled to free shipping is 199.00 CHF.

Each shipment of goods includes a tracking number and/or proof of the shipment, the same are the proof of the shipment.

The liability of the company is limited with regard to the transportation specularly to the contractual conditions of the carrier to which the company delivers the goods for the transport/shipment service.